One digital employee · phone · chat · social media
A digital employee that works for you around the clock
ZasuwAI is one digital employee for your company. It answers the phone, chats on your website and via Messenger, Instagram and WhatsApp, advises customers, helps you sell and books appointments. It works 24 hours a day.
Your digital employee
Online · replies within seconds
No commitment
Try how ZasuwAI works!
Talk to the digital employee in example businesses, in writing or by voice. All you need is your email.
One employee instead of many systems
One employee in every channel. The same knowledge and the same quality of service.
You no longer need a separate chatbot, phone system and social media automation. ZasuwAI uses the same information about your offer everywhere.
Before
Many different systems
- A separate provider for each channel
- Several setups, subscriptions and dashboards
- Each system knows only part of your offer
- The customer gets a different experience in each channel
With ZasuwAI
One ZasuwAI employee
- Phone, website and messaging channels in one place
- The same information in every channel
- One setup and one subscription
- Consistent customer service
What it does
Takes over the repetitive tasks that eat up your time
It serves, advises and books appointments without breaks, relying only on the information you provide.
Answers the phone
Speaks naturally in English, answers questions, books appointments and passes urgent enquiries on to you.
Serves customers around the clock
Replies within seconds on your website and via Messenger, Instagram, WhatsApp and Telegram.
Advises and sells
Helps customers choose, suggests suitable options and guides them step by step to a purchase or booking.
Books appointments
Offers free slots from your calendar, books the customer in and reminds them about the upcoming appointment.
Hands over to a human
When your decision is needed, it lets you know and provides a clear summary of the conversation.
Communicates transparently
At the start of the conversation it introduces itself as an AI assistant and never pretends to be a human.
Your employee now answers the phone too
The same employee that chats in writing also takes calls. It needs no separate system and no repeated training about your offer.
- Answers within seconds, around the clock
- Speaks naturally in English
- Books appointments and takes enquiries
- Sends a summary by email after the call
- Uses the same knowledge base as in chats
Technology we built ourselves
Why is the price affordable?
Not because of lower quality. With our own technology we have automated most of the setup and maintenance work.
Traditional AI agencies
Custom projects often take weeks, and every change costs extra.
Self-service builders
They cost less, but you have to build the scenarios, integrations and maintenance yourself.
ZasuwAI
Our technology reduces the cost of setup, and we take care of the configuration and ongoing maintenance.
No technical work on your side
You tell us about your company. We do the rest.
You do not need to build scenarios, write answers or connect systems.
With ZasuwAI
Your part
- A conversation of about 30 minutes about your offer
- Approval of the prepared employee before launch
With ZasuwAI
Our part
- Configuration of the employee and the knowledge base
- Connecting your website, phone and messaging channels
- Testing the quality of conversations
- Launch and ongoing maintenance
Who it is for
For online shops and service businesses
We adapt the employee to your offer, your processes and your customers' questions.
Online shops
- Advises customers when choosing products
- Answers questions about stock, delivery and order status
- Suggests additional products
- Serves many customers at the same time
Services and practices
- Answers the phone during treatments and after hours
- Answers questions about services, prices and preparation
- Books appointments and sends reminders
- Passes complex enquiries on to a member of staff
How it works
Get started in three simple steps
You provide the information, and we prepare, connect and test.
You tell us about your company
Your offer, prices, working hours and the questions customers ask most often. The conversation takes about 30 minutes.
We prepare the employee
We build the knowledge base, connect the channels you choose and test the conversations.
You approve and we launch
You review the answers, and after your approval the employee starts serving your customers.
Pricing
A clear monthly price and a one-off setup
Start
Setup: €349
- Up to 4,000 messages per month
- 2 written channels of your choice
- Customer service around the clock
- Appointment booking
Pro
Setup: €469
- Up to 15,000 messages per month
- All written channels
- Shop integration
- Recommendations and upselling
- Priority support
Max
Setup: €589
- Up to 30,000 messages per month
- Voice add-on included
- Email and multiple languages
- Shop integration
Premium
Setup: as needed
- Everything from the Max package
- Non-standard integrations
- Custom limits
- Personal setup support
All prices are excl. VAT. For companies from the EU with a valid EU VAT number, VAT is accounted for by your company under the reverse charge procedure; for other companies, 23% VAT is added.
FAQ
Frequently asked questions
How is a digital employee different from an ordinary chatbot?
An ordinary chatbot offers buttons or points to an FAQ. A digital employee understands questions in free form, advises, helps customers choose and books appointments. When a human decision is needed, it passes the conversation summary to you.
Will customers know they are talking to artificial intelligence?
Yes. At the start of the conversation the employee clearly introduces itself as an AI assistant. This gives your customers transparent and honest information.
How long does the setup take?
Usually within 7 working days from the moment we receive the information about your offer and the necessary access. Urgent setup is completed within 48 working hours.
Do I need any technical knowledge?
No. Configuration, connecting the channels and testing are our job. You only need about 30 minutes to tell us about your offer and to approve the prepared employee.
What does it do when it does not know the answer?
It does not make up an answer. It says that it will check the information and passes the question to you together with a summary of the conversation. It takes prices, opening hours and other terms only from your knowledge base.
Which languages does it speak?
The main language is English. With the multilingual add-on, the employee recognises the customer's language and can reply, for example, in German, Polish or Spanish, both in writing and by phone.
How is the invoice issued?
For a company from an EU country other than Poland with a valid EU VAT number, we issue the invoice without VAT: the VAT is accounted for by your company under the reverse charge procedure, so the company name and EU VAT number are given when ordering. A company without a valid EU VAT number pays the prices plus 23% Polish VAT, and the invoice is issued with VAT.
Can I cancel the subscription?
Yes, at any time. The subscription runs until the end of the paid period and is not renewed after that.
What if the employee does not recognise my company?
We give a 14-day guarantee: if within 14 days of payment the employee does not answer correctly about your products or services, prices, opening hours and contact details, we will refund the setup fee. The guarantee does not cover connecting third-party platforms (e.g. Shopify, WhatsApp, Meta). Full terms are in Article 7 of the Terms.
About us
We built it for ourselves first
ZasuwAI started in our own companies. The digital employees we created for our own needs worked so well that we began setting them up for other businesses as well.
Tested in our own companies
We started building digital employees to serve the customers of our own businesses. They handle more tasks on their own than we expected at the beginning. That is why we decided to offer this solution to other companies too.
We keep our word
There is no shortage of solutions on the market that promise more than they deliver. We offer only what we have tested ourselves in daily work.
We take care of the setup
Even a good tool, if set up badly, is only partly used. That is why we handle everything from start to finish: configuration, the knowledge base, connecting the channels and testing conversations. We take care of the technology, so you do not need to learn it or spend time on it.
The service is provided by USŁUGI BIZNESOWE PIOTR KLESZCZEWSKI (a business run by Piotr Kleszczewski), Warsaw, Poland, NIP 5252998288. Full company details are in the Terms.
Hire a digital employee for your company
Choose a package online. We will prepare, connect and test the employee for you.
The usual setup time is up to 7 working days. 14-day setup fee refund guarantee (terms).